FAQS

You Asked, We Answered

WHAT ARE THE PAYMENT OPTIONS?

We accept PayPal and all major credit and debit cards.

DO YOU SELL GIFT CARDS?

YES! Print or send a digital gift card in any amount you choose. You can even schedule the date to be sent! Just choose the "GIFT CARDS" tab in the top menu.

DO YOU MAKE CUSTOM ITEMS?

YES! If you have a particular color, material, or design that you would like, please let us know. Contact us by email or chat.

WHAT MATERIAL IS YOUR LEATHER?

No animal material is used in our products. All leather is considered "pleather" (polyester, polyvinyl chloride (PVC) or polyurethane (PU)) and vegan friendly.

WHAT IS YOUR RETURN POLICY?

Returns and exchanges are allowed within 30 days of purchase. Unused and unworn items in good condition will be placed in quarantine for a minimum of 14 days. Items in any other condition will not go back into stock.

CAN I LEAVE FEEDBACK OR A REVIEW FOR MY PINK PENGUIN?

YES, we would love to hear from you! We are continuously trying to improve our products and service so your feedback is important to us. We also LOVE reviews! Please go to the FEEDBACK form and let us know what you think.